Checkboxes not showing

  • Resolved mon59

    (@mon59)


    5 years, 3 months ago

    Hi,

    the “Required” checkbox for “I confirm that I have read and agree to the Privacy Policy” and the “Optional” checkbox for “Subscribe …” are not showing up on the webpage.

    They are set to be required in the plugin settings under Checkbox Messages.

    I have the issue in Safari, Firefox and Opera browsers.

    When I try to download, I receive an “Please make sure all fields are filled in correctly.” error, because I cannot check those boxes. Without the checkboxes I could download, but I need to alert people to privacy policy and GDPR.

    Thanks for advising!

    • This topic was modified 5 years, 3 months ago by mon59. Reason: more detailed info added
Viewing 1 replies (of 1 total)
  • Plugin Author mkscripts

    (@mkscripts)

    5 years, 3 months ago

    Hi,

    The checkboxes may not be immediately visible due to caching. Are they visible on the preview page? If so, delete the cache and check if the checkboxes are visible on the front end.

    Kind regards,
    Team Download After Email

Viewing 1 replies (of 1 total)

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