Checkout fields not working | ww.wp.xz.cn

Resolved stefa872025
(@stefa872025)

1 year, 4 months ago

I have an issue with this plugin, checkout fields where users needs to put the credit card data do not work, users are unable to fill them. I have rolled back to older versions but the problem still remains

Viewing 3 replies - 1 through 3 (of 3 total)

Mahfuzur Rahman
(@mahfuzurwp)

1 year, 4 months ago

Hi @stefa872025!

That sounds frustrating. To better understand the issue, could you share a link to your site where this is happening? Also, please provide a screenshot of the checkout fields— you can use snipboard.io to upload and share it.

Looking forward to your reply!

chrism80
(@chrism80)

1 year, 4 months ago

I’m having this exact same issue. What was the solution.

JS error – Error: Stripe initialization data is not available

Customers can’t input their card details. Some customers can successfully pay. Others cant due to the JS error preventing the card details being entered.

https://snipboard.io/zCiWaY.jpg

Mahfuzur Rahman
(@mahfuzurwp)

1 year, 4 months ago

Hi @chrism80,

I understand that you have a somewhat similar problem.

However, as per forum best practices, it is advised that you create a new thread so that we can address your issue(s) separately.

You can create a new thread here: https://ww.wp.xz.cn/support/plugin/woocommerce-gateway-stripe/#new-topic-0, and make sure to include as much information as you can.

Thanks for understanding!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Checkout fields not working’ is closed to new replies.

3 replies
3 participants
Last reply from: Mahfuzur Rahman
Last activity: 1 year, 4 months ago
Status: resolved