Checkout form

  • Resolved liolios

    (@liolios)


    3 years, 1 month ago

    Hi there! I would like some help with the checkout form. Am using the hello elementor theme and you stripe plugin for payments. The connection is fine and tested but on the checkout page when someone is trying to buy a subscription the form for credit card info/credentials doesnt appear and the process cant be completed…

    The page I need help with: [log in to see the link]

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  • Plugin Author Clayton R

    (@mrclayton)

    3 years, 1 month ago

    Hi @liolios

    I see two issues on your checkout page:

    1. You have a Javascript error on your checkout page. 
    ndex):419 Uncaught TypeError: Cannot read properties of null (reading 'style')
    at (index):419:5
(

    2. It doesn’t look like any of the WooCommerce Javascript files and Stripe plugin Javascript files are loading on your checkout page. Make sure you tell WooCommerce which page is your checkout page via the Advanced Settings section.

    /wp-admin/admin.php?page=wc-settings&tab=advanced

    Kind Regards

Viewing 1 replies (of 1 total)

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