Checkout gets stuck

  • Resolved loeramilca

    (@loeramilca)


    1 year, 2 months ago

    Customers are reporting that when they try to complete a purchase, they click the checkout button, and nothing happens. No errors, no redirection just stuck. I disabled all other plugins to check for conflicts, but it’s still not working. Any ideas on what else I can try?

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  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 year, 1 month ago

    @loeramilca

    Hi mate, could you please send us a screencast of our plugin’s behavior? You can use the tool http://www.loom.com to copy/paste screencasts here.

    Also, could you tell us the version of our plugin (free and/or pro), WooCommerce, and WordPress? Also, let us know if you’re using a specific theme.


    Best regards.

Viewing 1 replies (of 1 total)

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