• Hello,

    My woocommerce checkout doesn’t load at all, I’ve been searching and many people has the same problem as me, but I couldn’t find a proper solution.

    Can you assist me on my problem?

    Thank you.

    
    ### WordPress Environment ###
    
    WC Version: 2.6.8
    Log Directory Writable: ✔
    WP Version: 4.6.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: nginx/1.10.0
    PHP Version: 5.6.28-1+deb.sury.org~xenial+1
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.47.0
    OpenSSL/1.0.2g
    
    SUHOSIN Installed: –
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    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.8
    : 
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Active Plugins (21) ###
    
    ManageWP - Worker: by ManageWP – 4.2.12
    LayerSlider WP: by Kreatura Media – 5.6.9
    Akismet: by Automattic – 3.2
    Archived Post Status: by Frankie Jarrett – 0.3.6
    Black Studio TinyMCE Widget: by Black Studio – 2.3.1
    Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.4
    Contact Form 7: by Takayuki Miyoshi – 4.6
    Duplicate Post: by Enrico Battocchi – 3.0.3
    Easy Google Fonts: by Titanium Themes – 1.4.1
    Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
    Google Analytics Dashboard for WP: by Alin Marcu – 4.9.4
    WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12.1
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    Page Builder by SiteOrigin: by SiteOrigin – 2.4.19
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.7.2
    Spacer: by Justin Saad – 3.0.4
    Testimonials Widget: by Axelerant – 3.3.4
    Title Remover: by Brittany Internet Services – 1.0
    WooCommerce: by WooThemes – 2.6.8
    WP-PageNavi: by Lester 'GaMerZ' Chan – 2.91
    
    ### Settings ###
    
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Shop Base: #1312 - /shop/
    Cart: #121 - /cart/
    Checkout: #122 - /checkout/
    My Account: #123 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Betheme
    Version: 15.8
    Author URL: http://muffingroup.com
    Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: betheme/woocommerce/archive-product.php
    betheme/woocommerce/cart/cart-empty.php
    betheme/woocommerce/cart/cart.php
    betheme/woocommerce/cart/mini-cart.php
    betheme/woocommerce/content-product.php
    betheme/woocommerce/content-single-product.php
    betheme/woocommerce/loop/loop-end.php
    betheme/woocommerce/loop/loop-start.php
    betheme/woocommerce/loop/no-products-found.php
    betheme/woocommerce/loop/orderby.php
    betheme/woocommerce/loop/pagination.php
    betheme/woocommerce/loop/price.php
    betheme/woocommerce/loop/rating.php
    betheme/woocommerce/loop/result-count.php
    betheme/woocommerce/loop/sale-flash.php
    betheme/woocommerce/notices/error.php
    betheme/woocommerce/notices/notice.php
    betheme/woocommerce/notices/success.php
    betheme/woocommerce/single-product/add-to-cart/external.php
    betheme/woocommerce/single-product/meta.php
    betheme/woocommerce/single-product/price.php
    betheme/woocommerce/single-product/product-attributes.php
    betheme/woocommerce/single-product/product-image.php
    betheme/woocommerce/single-product/product-thumbnails.php
    betheme/woocommerce/single-product/related.php
    betheme/woocommerce/single-product/sale-flash.php
    betheme/woocommerce/single-product/share.php
    betheme/woocommerce/single-product/short-description.php
    betheme/woocommerce/single-product/tabs/additional-information.php
    betheme/woocommerce/single-product/tabs/description.php
    betheme/woocommerce/single-product/tabs/tabs.php
    betheme/woocommerce/single-product/title.php
    betheme/woocommerce/single-product/up-sells.php
    betheme/woocommerce/single-product.php
    
    
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Riaan K.

    (@riaanknoetze)

    Are you still experiencing the same issue after deactivating all of your plugins (except WooCommerce) and switching to the default Twenty Seventeen theme? Do you have a URL to look at?

    Thread Starter LuisaDraws

    (@luisadraws)

    Yes I disabled all the plugins and tried several themes (including twenty ones) and still doesn’t work.

    Thread Starter LuisaDraws

    (@luisadraws)

    Anyone?

Viewing 3 replies - 1 through 3 (of 3 total)

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