Checkout : invalid Postcode
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Hello everyone,
This is my first time posting; my apologies if I’ve done anything incorrectly.
I’m having a problem with the payment form. To complete a purchase, it not only asks for the card number, CVC, and expiration date, but also the postal code.
My company is located in the UK, but I have set up “sell to all countries”; however, it only accepts British postal codes, when most of my customers are Spanish and Latin American.
How can I resolve this?
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/checkout/ - Contiene el shortcode [woocommerce_checkout]<br>Mi cuenta: #1352 - /my-account/ - Contiene el shortcode [woocommerce_my_account]<br>Términos y condiciones: #1432 - /terminos-y-condiciones/ Theme<br><br>Name: Astra Child<br>Version: 4.1.3.1681140564<br>Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>Child Theme: ✔<br>Parent Theme Name: Astra<br>Parent Theme Version: 4.8.0 – 4.11.9 está disponible<br>Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>Theme type: Tema clásico<br>WooCommerce Support: ✔ Templates<br><br>Overrides: 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product-data-views<br>experimental-blocks<br>experimental-iapi-mini-cart<br>experimental-iapi-runtime<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>use-wp-horizon<br>experimental-wc-rest-api<br><br>Daily Cron: ✔ Next scheduled: 2025-08-15 18:44:16 +00:00<br>Options: ✔<br>Notes: 167<br>Onboarding: completed Action Scheduler<br><br>Complete: 317<br>Oldest: 2025-07-15 08:22:35 +0000<br>Newest: 2025-08-15 07:53:12 +0000<br><br>Failed: 11<br>Oldest: 2023-04-06 19:06:54 +0000<br>Newest: 2023-06-10 19:57:32 +0000<br><br>Pending: 9<br>Oldest: 2025-08-15 08:46:19 +0000<br>Newest: 2025-08-18 00:42:56 +0000 Status report information<br><br>Generated at: 2025-08-15 08:18:05 +00:00<br>The page I need help with: [log in to see the link]
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Viewing 4 replies - 1 through 4 (of 4 total)
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