Checkout process not working

Hi!
Thanks for your info to my questions.
I tried to make test order (you’ll see it please don’t charge me for that, I made a notice :). It really got stucked at the very end.

I have also no idea why because my plugin does NOT do anything with JavaScript! The error has likely to do with JavaScript and/or Ajax. I got this error shown in Firebug: https://www.dropbox.com/s/5ef2s7h756pq5x1/scriptfehler_2013-12-01.png — That comes from a jQuery Script of the theme.

The other 2 are Ajax errors.

What triggers those errors is unknown to me yet. It could be anything.

Beyond that, your theme enqueues 19 (!) different JavaScript files on every page – this is really bad practice and should not happening at all.

The only thing my plugin does on the checkout – beyond loading translations – is to add 2 filter instances to change 2 instances of WooCommerce strings. You could disable that via this snippet:
https://gist.github.com/deckerweb/7736407 —> without the opening “< ?php” tag!! Just add to the bottom of your functions.php file of the theme (make file backup before).

Please try that first until we may try other things.

Thanks, Dave 🙂

…in the meantime you can also try to add this snippet to your wp-config.php file:

define( 'CONCATENATE_SCRIPTS', false );

Thanks, Dave 🙂

Hi Sven!

Thanks for your patience and the chance for me to test things out.
I researched for over 3 hours on your site with testing and found out this:
1) seems to be a memory issue on your server
I set the WP PHP Memory to 128M but in reality your server seems to be blocked at 64M —> always when this limit is reached the server “bursts” and you’ll get ajax errors.

The memory is needed to process all the different tasks on checkout or anywhere else a lot of stuff has to be worked on.

So, when loading translations, there is needed a lot of memory: the packaged translations with WooCommerce are not complete so load faster, need less RAM. My plugin loads completely all translations for frontend and backend. If I did remove one or the other I got it working – but only if 2-3 of your other plugins were disabled.

So in my opinion it’s a memory issue. Ask your hosting provider if they could give you more memory, I would say 128M in PHP or better up 256 so you are on the safe side.

I cannot promise 100% that is only possible with a full debug testing but so far I couldn’t find direct errors with the theme — beyond the fact that the whole system bursts when too many stuff is processed.

The theme you’re using currently is not very good coded, really bad to be honest, still it seems to work properly for the moment.

The issue in general with the ajax processing in the background seems to be directly conneced with those issues: http://docs.woothemes.com/document/endless-loadingspinner-on-the-checkout-page/

-> 1) is ok with your site!
-> 2) cannot be, as my plugin has no Javascript in it and does not tweak other JS!
-> 3) so this was the only thing left: PHP memory – and this is the real logical point with translations so I am sure this is the issue.

I recommend to NOT use my plugin FOR NOW – with that current server environment you’ll have no luck. With better server/memory you could try again of course.
If you are not using the plugin you could still use my language files if copying them over to the woocommerce plugin folder for i18n.

I hope that helps. I will update the FAQ/Description of my plugin with next update to make people more aware of the memory issue of WooCommerce – and which may occur on high translation loading on smaller servers.

Hope that helps.
–Dave 🙂