• Resolved kirsimaria

    (@kirsimaria)


    I noticed that the checkout page in my online store https://www.koikkelakustannus.fi/kassa/ stopped working.
    I.e. when placing items to the cart and going to checkout, there was no way to actually place the order, i.e. the view was empty. Thus, there was no way one could place an order!
    I deactivated your plugin (Smart Coupons for WooCommerce) and checkout started working again.

    SW on my online store is up-to-date, i.e. I just installed all the new versions. Also your plugin is up-to-date. I use default theme for Woocommerce i.e. Storefront. I use Klarna for checkout. Plus I have lots of plugins, but in this case, I only needed to deactivate your plugin and checkout started working again.

    Otherwise, I would really like your plugin, so it is a shame this happened.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @kirsimaria,

    Thank you for reaching out to us. We are sorry for the inconvenience caused.

    We will check the scenario on our end with Klarna checkout and will get back to you soon.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @kirsimaria,

    Thanks for waiting.

    Could you please share your WooCommerce system status report (WooCommerce>status>system status report) too via this link for a better understanding?

    Plugin Author WebToffee

    (@webtoffee)

    Hi @kirsimaria,

    Greetings from WebToffee!

    This thread has been inactive for a bit. So we will go ahead and set this thread to resolve – please feel free to follow up on the ticket you have with us if you have further questions!

Viewing 3 replies - 1 through 3 (of 3 total)

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