• Resolved andresilvapf

    (@andresilvapf)


    Hi Liam,
    After last update the Cheque gateway payment which means, when the customer buy product but just pay at office in person, stop to work. Before updates, the customer choose this kind of payment and the order keep as PROCESSING, which is correct behaviour. Now , the order is setup as COMPLETE after choose it. This kind of design is not match with Cheque method of payment, because I can’t granted completed once is not paid yet.

    Could you please check it?

    Thank you

    Andre Silva

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  • Are you using the default cheque payment gateway that is built into WooCommerce? I’ve just created a test order using a cheque payment and my order goes to “on-hold”. My test order also has an automated note created that says “Awaiting cheque payment Order status changed from Pending payment to On hold”.

    My Autocomplete Orders setting is set to All paid orders of any product.

    • This reply was modified 7 years, 8 months ago by LiamMcArthur.

    I’m going to mark this as resolved. If you have any problems please do create a new topic.

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