Chinese character display error

  • Resolved chynphh

    (@chynphh)


    2 years, 6 months ago

    When I used ImageHover’s Display Post, I encountered a problem with Chinese display.
    After I added the Post Style, the Chinese display error seemed to be unicode, but there was no problem when I only used Image-Effects. Is there anything I should make changes to?

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Richard

    (@richardmallick)

    2 years, 6 months ago

    Hello,
    Thank you for contacting us. Can you share the URL? So we can investigate the issue.

    Regards,
    Oxilab Support.

    Thread Starter chynphh

    (@chynphh)

    2 years, 6 months ago

    Sorry, my website is currently deployed locally.
    It seems that Display Post is not decoding the data when getting it.
    “测试” shows “u6d4bu8bd5”
    It is also very simple to locate this problem, just add an article titled “测试”.
    If you still cannot locate the problem, please contact me in time, maybe we can use remote control.

    Plugin Author Richard

    (@richardmallick)

    2 years, 6 months ago

    Can you record a video and provide us? So we can check it out.

    Thank you,
    Regards,
    Oxilab Support.

    Thread Starter chynphh

    (@chynphh)

    2 years, 6 months ago

    I have recorded a video that includes my use of Display Post and my blog list. Do I need to include other content?

    Sorry, I don’t have a place to store it online. Can I send it to an email address?

    Plugin Author Richard

    (@richardmallick)

    2 years, 6 months ago

    You can use Loom or Vidyard to record a video. It will give you a shareable link. So give us the video link.

    Thank you.

    Thread Starter chynphh

    (@chynphh)

    2 years, 6 months ago

    I’ve recorded the video. The link is：
    https://www.loom.com/share/96ff6839885043b5bb0da6efc7d3def7?sid=6bbd4178-66e8-4120-9de3-288e866cea1b

    Plugin Author Richard

    (@richardmallick)

    2 years, 6 months ago

    Thank you very much for the video. I am sending this video to our developer. He will take care of it. I will give you an update.

    Regards,
    Oxilab Support.

    Thread Starter chynphh

    (@chynphh)

    2 years, 6 months ago

    Thank you. How long can this problem be expected to be resolved? My website heavily relies on your plugins.

    Plugin Author Richard

    (@richardmallick)

    2 years, 6 months ago

    Don’t worry, We will try to resolve it as soon as possible.

    Thank you.

    Thread Starter chynphh

    (@chynphh)

    2 years, 5 months ago

    Hello,
    Is there any progress?

    Plugin Author Richard

    (@richardmallick)

    2 years, 5 months ago

    Hi,
    Sorry for the late reply. Display post isn’t a free feature. So kindly contact us via https://www.facebook.com/oxilabdev for dedicated support. Our support team will help you there.

    Thread Starter chynphh

    (@chynphh)

    2 years, 4 months ago

    hello,

    May I ask if this Facebook account is still in use? I noticed that it has been a long time since the last update. I contacted them on it, how long will I get a reply? Perhaps there is an email that can provide technical support?

    Plugin Author Richard

    (@richardmallick)

    2 years, 3 months ago

    Hi,
    We have released the latest version plugin. Hopefully it can solve this issue. Please update the plugin. Please let us know if you get any issue.

    Thank you,
    Regards,
    Richard.

    Plugin Author Richard

    (@richardmallick)

    2 years, 3 months ago

    Hello,

    We’re going to mark this topic resolved.

    If you experience any further difficulties, please feel free to open a new topic.

    Thank you!

Viewing 14 replies - 1 through 14 (of 14 total)

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