• Resolved eleven2web

    (@eleven2web)


    Hi
    your plugin is very valuable, while it looks ok in Firefox, in Chrome its width is specific small

    Have I done something wrong?

    https://ibb.co/R46tFQJk

    • This topic was modified 9 months, 1 week ago by eleven2web.
    • This topic was modified 9 months, 1 week ago by eleven2web.
    • This topic was modified 9 months, 1 week ago by eleven2web.
    • This topic was modified 9 months, 1 week ago by eleven2web.
    • This topic was modified 9 months, 1 week ago by eleven2web.
    • This topic was modified 9 months, 1 week ago by eleven2web.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milos Jovanovic

    (@milosjovanovicwpdt)

    Hello,

    Thank you for reporting this. We tested on our side but were not able to reproduce the issue — wpDataTables should look and behave the same across all major browsers, including Chrome and Firefox.

    Since it appears to be an isolated issue specific to your page, the best next step would be to open a ticket through our main support platform:
    https://help.wpdatatables.com/en/articles/39-how-to-contact-support-with-your-premium-license

    In a private ticket, our support agents will be able to:

    • Review your setup in more detail,
    • Access your page if needed,
    • Test across different devices and browsers to help isolate the cause.

    This way, we can work with you directly to resolve it.

    Kind regards,
    Milos

    Thread Starter eleven2web

    (@eleven2web)

    Thanks for the reply
    I had upload the screenshot as it appears in chrome, but I can’t open ticket because I have the free version

    Plugin Support Milos Jovanovic

    (@milosjovanovicwpdt)

    Hello,

    You can still open a support ticket directly from our site: https://wpdatatables.com/
    Just click the chat widget in the bottom-right corner, and it will guide you through starting a ticket. For example, you can select the Pre-purchase category, and it should let you open your request from there.

    Let me know if you run into any difficulties contacting our main support team.

    Kind regards,
    Milos

Viewing 3 replies - 1 through 3 (of 3 total)

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