• Resolved mayy3321

    (@mayy3321)


    I got the following email how do we implement this with the plugin integration?

    Cookie Consent Requirements for Microsoft Clarity Users in the EEA, UK and Switzerland

    We’re reaching out to assist our users in complying with applicable terms of service, regulations, and industry standards around data collection and tracking activities.Clarity and CookiesClarity relies on cookies to connect page views into sessions, which are critical for many of Clarity’s features. Clarity is transitioning to requiring explicit consent signals for cookies in these markets.

    What Does This Mean for You?

    • Action Required: you will need to call the Clarity Consent API to collect and manage user consent for any sessions that are coming from the EEA, UK and Switzerland
    • Rollout Status: we will enforce this requirement across the European region by early 2025. Please perform the necessary action above to minimize impact to your site

    FAQ

    1. Why does Clarity require explicit consent in the EEA, UK and Switzerland?
      To comply with local regulations, explicit user consent is required before placing cookies on their devices.
    2. What happens if consent is not provided?
      Without explicit consent, Clarity cookies cannot be used. This means that some functionalities, like funnel tracking and session recordings, may be impacted.
    3. How do I implement the consent API?
      Please refer to the Clarity Client API documentation for detailed guidance on how to call the API.
    4. Will my existing Clarity setup need changes?
      Yes, updates may be needed to integrate the consent API and align with compliance requirements.

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