Class DOMDocument Not Found

  • Resolved dmorton91

    (@dmorton91)


    2 years, 10 months ago

    Hello,

    I am getting two errors that is preventing articles are showing. I am thinking it is related to the recent update, but my previous version is also not loading.

    1) “PHP message: WordPress database error Table ‘eth.wp_popularpostsdata’ doesn’t exist for query INSERT INTO wp_popularpostsdata

    2) PHP Fatal error: Uncaught Error: Class “DOMDocument” not found in /var/www/endtimeheadlines.org/wp-content/plugins/wordpress-popular-postsNEW/src/Output.php:165

    Thank you for your assistance.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    2 years, 10 months ago

    Hi @dmorton91,

    1) “PHP message: WordPress database error Table ‘eth.wp_popularpostsdata’ doesn’t exist for query INSERT INTO wp_popularpostsdata

    That’s one of WPP’s database tables. It’s odd that it’s missing since neither of the recent updates (not even the older ones) do anything database related. Something else (or someone?) deleted this table from your database.

    Deleting and reinstalling the plugin should recreate this table. Alternatively, if you have recent database backups you may be able to restore this table. Please refer to the people who maintain your website and/or to your hosting provider for more details.

    2) PHP Fatal error: Uncaught Error: Class “DOMDocument” not found in /var/www/endtimeheadlines.org/wp-content/plugins/wordpress-popular-postsNEW/src/Output.php:165

    You need to install / enable the PHP DOM extension on your site. You can do so via your hosting provider’s control panel (eg. cPanel), or alternatively you can also reach out to your hosting provider and ask them to enable it for you.

    Thread Starter dmorton91

    (@dmorton91)

    2 years, 10 months ago

    Thank you so much for this quick reply. I have re-installed the plugin and installed php-dom for v8.1 and the two errors are gone, however the post list is still not loading on the homepage. Just getting the loading bar with no messages now.

    Any further advise?

    Plugin Author Hector Cabrera

    (@hcabrera)

    2 years, 10 months ago

    Hey @dmorton91.

    I can see your popular posts list though, unless you’re talking about something else?

    Thread Starter dmorton91

    (@dmorton91)

    2 years, 10 months ago

    I can see them now too, must have been browser caching issue.

    Thank you again! This has been the best and fastest support I have never gotten on a plugin.

    Great job with this. We have been using this plugin for years!

    Plugin Author Hector Cabrera

    (@hcabrera)

    2 years, 10 months ago

    Thank you for the kind words, and I’m glad to know that WordPress Popular Posts has been useful to you 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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