clean key is not recognized

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    1 year, 12 months ago

    Hello @alecthegreat,

    You are trying to insert the access key from the Anti-Spam service for the Security plugin. These are different services and plugins. Please make sure you are using the correct access key. You can find the access key to the Security plugin here:
    https://cleantalk.org/my?cp_mode=security

    If you have additional questions, please contact us via our private Ticket System: https://cleantalk.org/my/support/open
    ww.wp.xz.cn Support Forum is for plugins only, not the service.

    Thread Starter alecthegreat

    (@alecthegreat)

    1 year, 12 months ago

    I DON’T UNDERSTAND ARE YOU SAYING THE 18 DOLLARS I PAID FOR WHICH I HAVE AN ACCESS KEY IN MY CLEANTALK ACCOUNT FOR ANTI-SPAM WON’T WORK SINCE THIS ERROR IS A SECURITY PLUG IN. ? SO THE ACCESS KEY FOR MY ANTI SPAM WHERE AM I SUPPOSED TO PLUG IT IN? AND WHAT DO I DO TO STOP GETTING THIS SECURITY PLUG IN ERROR MESSAGE ALL OVER MY DASHBOARDS BECAUSE FOLLOWING YOUR LINK INSTRUCTIONS THE ACCESS KEY DID NOT WORK??

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    1 year, 12 months ago

    As per the WordPress catalog rules, ww.wp.xz.cn Support Forum is for plugins only, not the service. We are not allowed to discuss any premium or non-plugin issues here.

    We have received ticket #43414 from you in our private system. Let’s continue communication there.

Viewing 3 replies - 1 through 3 (of 3 total)

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