Cleantalk brought site down

  • Resolved boxboro32

    (@boxboro32)


    3 weeks, 2 days ago

    The CleanTalk spam protection plugin is making outbound curl_exec() calls that are hanging and timing out, killing the FPM worker each time.

    Anyone else run into this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support amagsumov

    (@amagsumov)

    3 weeks, 2 days ago

    Hello @boxboro32,

    Could you please do the following:

    1. WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → change the “Use WordPress HTTP API” option → Save Changes.
    2. Check if our IPs are available from your web server: https://cleantalk.org/help/cleantalk-servers-ip-addresses (points 1-3).
    3. Check if CURL support and allow_url_fopen (in php.ini) options are available and enabled on your web server. You can ask your webmaster or your hosting provider about this.

    Does it help?

    Plugin Support katereji

    (@katereji)

    2 weeks, 4 days ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

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