CleanTalk does not work

  • Resolved mountbest

    (@mountbest)


    2 years, 2 months ago

    I use 4 websites in my CleanTalk account. On this website CleanTalk does not work. In the account overview it displays the message

    “Waiting for first comment, registration or contact”

    The app can be synchronized to server, the key is correct, but it does not detect spam. Can you help?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • SergeM

    (@serge00)

    2 years, 2 months ago

    Hello @mountbest,

    Please, go the advanced settings:
    • WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings

    And enable all forms to protect. Then save the plugin settings.

    Don’t forget to clear your website cache after that.

    It will solve the issue. Did it help?

    Thread Starter mountbest

    (@mountbest)

    2 years, 2 months ago

    All forms were enabled already. Now you sent a blocking message and CleantTalk started to work.

    When CleanTalk failed to work I was using WPforms. Now I use FluentForms and Cleantalk seems to work.

    I suspect CleanTalk does not work with WPForms. Perhaps you can explore this.

    • This reply was modified 2 years, 2 months ago by mountbest.
    SergeM

    (@serge00)

    2 years, 2 months ago

    Thank you for your confirmation.

    Yes, we will test WPForms once again before the next Anti-Spam plugin release.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    2 years, 2 months ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you need further support, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

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