Cleantalk Security Error

  • Resolved gatewaytoairguns

    (@gatewaytoairguns)


    1 month, 3 weeks ago

    Hello,

    I’m getting the following error when I click on the cleantalk security menu link in my site. Any idea how to resolve this?

    2026-04-03 16:41:49: Scheduled: scanner__launch: “WRONG_SITE_RESPONSE TEST_ACTION FOR RC scanner__controller, ERROR: UNEXPECTED RESPONSE: \u0022\u0022\u003C!DOCTYPE html\u003E\\n\u003Chtml lang=\\\u0022en-US\\\u0022\u003E\\n\u003Chead\u003E\\n\u003Cmeta charset=\\\u0022UTF-8\\\u0022\u003E\\n\u003Clink rel=\\\u0022profile\\\u0022 href=\\\u0022http:\\/\\/gmpg.org\\/xfn\\/11\\\u0022\u003E\\n\u003Clink rel=\\\u0022pingback\\\u0022 href=\\\u0022https:\\/\\/gatewaytoairguns.com\\/xmlrpc.php\\\u0022\u003E\\n\\n\\n\u003Cmeta name=\\\u0022viewport\\\u0022 content=\\\u0022width=device-width, initial-scale=1\\\u0022 \\/\u003E\\n\u003Cmeta name=\u0027robots\u0027 content=\u0027index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1\u0027 \\/\u003E\\n\\n \u003Cscript data-no-de\u0022\u0022”

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    1 month, 3 weeks ago

    Hello @gatewaytoairguns

    Could you please make sure that you have the latest Security plugin 2.176 version installed? After updating, if needed, please clear the website cache and click the button ‘Synchronize with Cloud’ ( you can find it in the Security plugin settings, button at the top of the page).

    If the error appeared again, please create a ticket in our private ticket system so we can gather more information concerning the issue: https://cleantalk.org/my/support/open.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    1 month, 1 week ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”. If you have any further questions, you can start a new topic or contact us via our private Ticket System.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.