I have removed the image from the CDN.
If you are no longer using the image, you will also want to remove it at the source.
Thread Starter
mrx99
(@mrx99)
Hi,
thanks for your fast reply. AT the end I just need an update to the image as the email changed but I can’t trigger an update to the image.
Br
Hi @mrx99
Did you still need help with the cached image?
Thread Starter
mrx99
(@mrx99)
Hi @mrx99,
Can you confirm that you have replaced the actual image of the email address in the Media Gallery? You will need to delete the old image and add the new one, with the new email address.
Also, in case you have published the image somewhere on your site, can you share the page/post URL where this image appears?
Upon taking another look at the cached URL, I noticed that there is a reference to a specific Plugin – DSGVO All in one for WP.
Did you happen to add the email address or that image via this plugin?
Thread Starter
mrx99
(@mrx99)
Hi Stef,
thanks for your reply. Yes, indeed, I am using the DSGVO plugin. I changed already the email address and expected an automatic update of the cache. But this didn’t happen so far.
New url with the right email is this: https://www.xn--hairandbeauty-rttenbach-mlc.de/wp-content/dsgvo-all-in-one-wp/sserdaliame.png
BR
Hi @mrx99
Can you confirm whether the image reflects the correct email address? You’ll have to make sure that the original image is deleted from your server, and also from the DSGVO plugin so that it doesn’t stay there.
Please note that if you changes images without changing their filenames you could definitely have the same behavior since Site Accelerator isn’t optimized for such a use case, that’s why I suggested changing filenames whenever you are updating or making changes to a specific image.
Thread Starter
mrx99
(@mrx99)
Hi Mehdi,
thanks for coming back to this topic. Unfortunately I cannot change the image name as this is done via DSGVO plugin. Can you delete my files in your CDN?
It should be updated as soon as I activate your CDN again, or?
Br
Thread Starter
mrx99
(@mrx99)
Hi,
image was updated with the new email address. Many thanks !
Thanks for confirming 🙂
I’m marking this thread as resolved.
