Clear Database references

  • Resolved jkingkibo

    (@jkingkibo)


    8 years, 9 months ago

    I am having the same issue as:
    https://ww.wp.xz.cn/support/topic/ajax-request-error/

    I deleted my clone and then removed the plugin, but the references are still in my database. I want to re-install and start fresh, but it seems to make sense to clear all the old references out. Besides what I name my staging site, does WP Staging add anything else to the database that I would need to remove?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Rene Hermenau

    (@renehermi)

    8 years, 9 months ago

    What’s the name of your hoster?

    Do you get the error immediately or after a while during cloning process?

    Just set the uninstall all option and all wpstg data will be deleted during uninstall.

    Beside of that, this will not fix your issue and i need to check out your hoster. It could be some kind of security protection.

    Thread Starter jkingkibo

    (@jkingkibo)

    8 years, 9 months ago

    The first time I made a clone it worked really well, so I would not think this is a hosting issue.

    The error happens during the cloning process. I was trying to update my staging site instead of creating a whole new clone. The old staging site had a lot of unnecessary folders included.

    I have left over tables in my database after removing the plugin:
    staging_wp
    wpstg1_

    I created staging, but wpstg1 I assume is created by the plugin?

    This is the error:

    Copy Database Tables (finishes)
    Prepare Directories (fails after this)
    Copy Files
    Replace Data
    Reset
    Fail
    Something went wrong; can’t find ajax request URL!

    • This reply was modified 8 years, 9 months ago by jkingkibo.
    Plugin Author Rene Hermenau

    (@renehermi)

    8 years, 9 months ago

    The clones need to be uninstalled before uninstalling the plugin but you can also delete them manually from the database.

    can’t find ajax request URL!

    This message is appearing when access to the admin-ajax.php file is denied by an error 404. This 404 error is caused by the server.

    We experienced this issue on a low percentage of user and we need to find out what these hoster have in common to find a fix for it.

    That’s why I am asking for the hoster name. Please open a support ticket on our website if you don’t want to provide this info publicly.

    Thread Starter jkingkibo

    (@jkingkibo)

    8 years, 9 months ago

    We are on bluehost and this only started happening recently. I have uninstalled all the clones and removed the tables from the datatbase. admin-ajax.php is throwing a 404.

    Plugin Author Rene Hermenau

    (@renehermi)

    8 years, 9 months ago

    Can you ask bluehost what are their maximum ajax request per minute?
    I than can create a function to rate limit the ajax function.

    Thread Starter jkingkibo

    (@jkingkibo)

    8 years, 9 months ago

    I had them fix the ajax issue, as it was something on their side. Now I am getting this error:
    Something went wrong; internal server error while processing the request!

    I asked them about it, but they told me to come back here…

    Plugin Author Rene Hermenau

    (@renehermi)

    8 years, 9 months ago

    Hi,

    please follow these steps and contact me again by opening a support ticket:
    https://wp-staging.com/docs/troubleshooting-try-this-first/

Viewing 7 replies - 1 through 7 (of 7 total)

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