Clear logging

  • Resolved Complectia

    (@complectia)


    1 month ago

    My email logging table has gotten too large. I changed the limits down to both a number of logs and a time frame, but it does not appear to have deleted the log entries. Will it clean out entries after some period of time? If not, can I deactivate and delete the plugin and will it remove all data, including the logging table? Is there some setting to enable cleanup data upon delete?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    1 month ago

    Hi,

    Thank you for reaching out to us. Kindly share a short video demonstrating the issue so we can review it further.

    Thread Starter Complectia

    (@complectia)

    1 month ago

    Should be no video needed. Two simple questions: 1. If I deactivate and delete the plugin, does it clean up after itself like deleting database tables and options entries? 2. If I change the log retention, does it retroactively delete entries? Or only those going forward?

    Plugin Support Akshay A

    (@akshaycode1)

    4 weeks ago

    Hi,

    If you deactivate and delete the plugin, it does not automatically remove all database tables, logs, or option entries by default.

    Also, when you change the log retention settings, it generally applies to logs going forward and may not immediately delete older existing log entries retroactively. If the logging table has already become very large, you may need to manually clear the old logs from the plugin settings or directly from the database.

    Plugin Support Akshay A

    (@akshaycode1)

    4 weeks ago

    Hi,

    Hope you are doing well.

    If this option remains enabled, all data related to this plugin will be cleared. If it is not enabled, then nothing will be deleted.

    Try this and if you have any concern let us know.

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 2 participants
  • Last reply from: Akshay A
  • Last activity: 4 weeks ago
  • Status: resolved