clear plugin data

  • Resolved alphagoldafrica

    (@alphagoldafrica)


    6 years, 9 months ago

    Hi,

    I like your plugin and I would like to continue using it.

    I installed code-snippet and it broke my site. I think I may know the reason. I cannot however understand the error so that I make the correction but I think I need to delete what I created.

    I would like to delete the code but the plugin won’t make it possible without tempering with other areas of the plugin.

    Therefore I would like to request if you could clear all my data created on your plugin so that I could start afresh. Can this be done?

    Thank you,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Shea Bunge

    (@bungeshea)

    6 years, 9 months ago

    You can clear all data created by Code Snippets if you enable the ‘Complete Uninstall’ option on the plugin settings page, and then delete Code Snippets through the WordPress Plugins menu.

    Curb72

    (@curb72)

    6 years, 9 months ago

    But if I did not do that, how can i clear the data?

    Get this message: The site is experiencing technical difficulties.

    when i reinstall the plugin i get this message again.

    Do I have to program a perfect code to avoid this message?

    Will be hard to use, especially in a learning fase.

    Or Im i wrong 🙂

    Plugin Author Shea Bunge

    (@bungeshea)

    6 years, 9 months ago

    Hey @curb72,

    If snippet code is causing the site to crash when you reinstall the plugin, you can enable safe mode to temporarily stop them from running.

    Here are some instructions for using safe mode: https://ww.wp.xz.cn/support/topic/help-i-just-activated-a-snippet-and-my-site-broke/

Viewing 3 replies - 1 through 3 (of 3 total)

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