Clearing users cache

  • frantina

    (@frantina)


    2 years, 4 months ago

    Hello.

    We’re having some problem with caching and hope someone could help.
    We made some changes in the php code to one of our web pages to apply a certain version of css stylesheet to it to change text colors of the mobile header menu. However this also changes our front page header, so we reversed back to original settings.
    However, it doesn’t update in the user’s interface.

    Now only new users can see the menu properly, but returning users who haven’t cleared their browsers cache cannot.

    We tried clear cache on our server but it doesn’t fix the problem.

    We think the solution would be to clear the cache for users directly from WordPress. Could you please help us with how to do this?

    Thank you very much!

Viewing 2 replies - 1 through 2 (of 2 total)
  • George Appiah

    (@gappiah)

    2 years, 4 months ago

    You obviously cannot directly clear users’ browser cache.

    All you can do is for your site to send the appropriate HTTP header informing the user’s browser that the content has changed and should be re-downloaded… and that’s something your caching solution should be doing.

    But it gets complicated when there are multiple layers of caching (plugin, server, hosting, CDN, and even the various “data saving” proxies mobile browsers offer) and the various pieces are not configured appropriately.

    Can you provide your site address so I can take a look?

    Thread Starter frantina

    (@frantina)

    2 years, 4 months ago

    Hello George, thanks for the help.

    The situation is our header menu’s text color cannot be display properly on mobile sized screens – for new users it works, but for returning users it doesn’t, and they cannot see the menu texts since they are in the same color with the background – unless they clear the browsers cache and everything should be fine.

    Our site address is cotoacademy.com

    Thank you very much!

Viewing 2 replies - 1 through 2 (of 2 total)

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