click switch doesn’t work but ctrl+alt+D does

  • Resolved pineapplepalm

    (@pineapplepalm)


    1 year, 3 months ago

    Hi I’ve tried this on 2 staging sites (both operating Divi builder). The mouse-clickable switch won’t work. The Ctrl+option+D (I’m on a mac) does work well. But the click doesn’t. I tried your demo trial, that’s great but i need to know if this can work on our site before upgrading and installing on the live site.

    https://prnt.sc/buCOn56jGh6L I’ve tried multiple buttons and unsure what might be blocking the functionality.

    Im interested in upgrading if this can work seemlessly. Can you feedback what might be the issue

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    1 year, 3 months ago

    Could you please share your site’s URL so we can test this? If you’ve encountered any error logs, kindly share those as well.

    Looking forward to your response.

    Plugin Support Md. Ibrahim Khalil

    (@mdibrahimk48)

    1 year, 2 months ago

    Since we haven’t heard back from you, so we’re assuming the issue is resolved and are going to mark this thread as resolved.

    If you need more help, please feel free to start a new thread.

    Have a good day!

Viewing 2 replies - 1 through 2 (of 2 total)

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