‘client denied by server configuration’ Error

  • Resolved lishantha

    (@lishantha)


    5 years, 9 months ago

    Hi!

    First of all, I must tell you that your plugin does an amazing job of hiding my site. Kudos to that.

    However, the below error keeps on appearing in my error log every time someone visits a page.

    [Sun Aug 30 23:08:42.694155 2020] [access_compat:error] [pid 436046:tid 139746013046528] [client 40.77.139.61:0] AH01797: client denied by server configuration: /home2/abc/public_html/ilearn/wp-content/plugins/wp-hide-security-enhancer/router/file-process.php, referer: https://ilearn.klasshub.com/article/tag/st-sylvesters-college-kandy/

    Please could you shed some light on this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Maya

    (@tdgu)

    5 years, 8 months ago

    Hi,
    The file-process.php is being used along with the option at WP Hide > Rewrite > Theme > Remove description header from Style file ( also for the child theme too ), this strips out the theme style file like theme name, version, tag, description, author etc.
    On your error, the service is telling you that the server denied access to that file. The file is being called internally, from the rewrites, so it must be caused by a permission issue ( chmod or chown ) on the file-process.php, or the server does not allow such thing at all. I suggest to get in touch with the hosting support for more details regarding this issue and on a way to make a fix.

    Thanks

    Thread Starter lishantha

    (@lishantha)

    5 years, 8 months ago

    Hi,

    I disabled ‘Remove description header from Style file’ and the error is gone.

    Thank you.

    • This reply was modified 5 years, 8 months ago by lishantha.
Viewing 2 replies - 1 through 2 (of 2 total)

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