@gonzalosp what are the capabilities related to users have you checked for that Role you created? Coz this is clearly some issue with missing capability that you have added to that new Role.
Make sure the Role has these:
list_users
remove_users
promote_users
edit_users
create_users
delete_users
Hi Noel,
Thanks for the quick reply. I made sure that the user has those capabilities, all the following have been checked:
Backend edit_users
Backend delete_users
Backend create_users
Backend list_users
Backend remove_users
Backend add_users
Backend promote_users
Any other idea that I can try to fix the issue?
Thanks
*I want to add that I am running a multisite WP installation.
Thanks
oh I see. make sure you have properly setup AAM for multisite then.
This might help –> https://aamplugin.com/help/aam-and-wordpress-multisite-support
Hi Noel,
I just read the article and I still cannot find the issue.
I activated the plugin in all the sites under the multisite and that didn’t help.
It says that I could install the multisite extension but I don’t want to manage all the users from the multisite, I can manage them from each of the individual sites under multisite. I am still running some tests but although the users have all the capabilities they cannot edit users (I clone the Administrator roles which can do that).
Any other idea?
Hi Noel,
Did you have time to look at this issue?
Thanks
@gonzalosp,
Thank you for the detailed explanation and patience. @noelalvarez reached out to me to help with your case and I’ve done a bit of research.
Apparently that is intended WordPress core behavior. By default you can manage (edit, delete, add etc) users only from the Network Panel or only if you are the Super Admin user. That is why even cloning administrator role, will not give the “super” power to your users that are attached to cloned admin role.
However there is a trick that you can apply. Create a custom capability manage_network_users and make sure that it is assigned to the cloned role and you should be good to go.
Keep us updated if anything.
Regards,
Vasyl
Thank you for the update, I just tried it and it works fine!
Hi,
I just tested one user to which I added the manage_network_users’s capability.
When I try to edit a user I get the following: ‘You do not have permission to edit this user.’
Any idea what could be the problem?
Thanks