Hello Bonnie,
Currently, this is the intended behavior and we don’t have a setting so it closes when clicking on the background area.
Best regards,
Clint
Hi Clint,
No worries, thank you for letting me know.
One more thing; I have discovered that on iPhones the mobile overlay works perfectly and I can scroll down to see more results (which are hidden by the keyboard). However, on android I cannot scroll to these additional hidden results. Is there a way for me to fix this please?
Thank you,
Bonnie
Hello,
Can you send a screenshot of what you’re seeing when using your android phone?
Thanks,
Clint
Of course, here you are https://imgur.com/a/huTxc0y
You cannot scroll to view any additional search results on android the only way to see them is by closing the keyboard. I have also included a screenshot (bottom) of the iphone being able to scroll just to show the difference.
Thank you,
Bonnie
Hello,
Thanks for the screenshots! This may just be an implementation in Android and the results aren’t completely obscured.
Best regards,
Clint
Yes you can see the results if you close the keyboard but I’m not sure how many users will realise to do that. Also the phone I am using is quite long so I imagine the issue may be exacerbated on a smaller phone. Is the only current solution to simply close the keyboard/limit the number of search results then?
Hello,
Yes, I think manually closing the keypad is the only thing to do in this instance. You can also try experimenting with the number of search results (WC > FiboSearch > Autocomplete > Basic > Limit).
Best regards,
Clint
I managed to get scrolling to work on android too by increasing the bottom border of the final suggestion (on mobile) using the following CSS:
.dgwt-wcas-overlay-mobile-on .dgwt-wcas-suggestion:last-child {
border-bottom: 550px solid !important;
}
