• Resolved Hannah

    (@isakm)


    Hey,

    I just setup a Cloud WordPress site and a Snap, but when viewing the site its not using the theme I chose when creating the Snap. Do I need to connect to Snap to the Cloud WordPress Site somehow, if so how?

    Also importantly, the Cloud WordPress backend is just a list of bare bones html links. Please advice.

    • This topic was modified 2 years, 3 months ago by Hannah.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @isakm,

    Thanks for reaching out and I’m sorry to hear you’re having trouble creating a snap with CloudWP. This forum is actually for the Total Upkeep backups and migrations plugin which works similar to the Snap functionality in CloudWP but it is plugin based and works in hosted environments as well.

    If you would like more assistance with troubleshooting your CloudWP Snap please reach out directly to the BoldGrid premium forum from your BoldGrid Central account and someone will be there to assist you right away.

    I hope this helps.

    Thread Starter Hannah

    (@isakm)

    Ah ok, thanks.

    • This reply was modified 2 years, 3 months ago by Hannah.

    You’re very welcome Hannah. Definitely let us know if you have any trouble accessing the forum.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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