Cloudflare blocks validate

  • Resolved Lukasz Matysiewicz

    (@donbebeno)


    3 years, 3 months ago

    Hi,
    Sometimes validate do not work with specific vat numbers. I diagnosed logs and checked problematic vat number.
    It validate correctly when I use development mode on Cloudflare only which means bypass their servers.

    I wonder if VIES services have any IP that I could add to Cloudflare firewall rules?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Omar AlDabbas

    (@omardabbas)

    3 years, 2 months ago

    Hi @donbebeno

    I’ve never seen this before honestly, checked on VIES website or online for such thing but found nothing, I suggest you try unblocking A records of VIES website (here) and see if that solves it, if not, probably send VIES an email at [email protected] to see.

    Omar

    Thread Starter Lukasz Matysiewicz

    (@donbebeno)

    3 years, 2 months ago

    Hey Omar,
    I found those IPs, tried to add them to WAF and still was a problem. It works once when I was testing it – turn off cloudflare. That why I thought it could be IP block.

    I found out problem. When I add product to cart and go to checkout straight without cart step it show error with validate vat.

    For now I turned off checkout buttons and client have to go to cart first which solved thing.

    Plugin Author Omar AlDabbas

    (@omardabbas)

    3 years, 2 months ago

    Hey @donbebeno

    Thanks for getting back with more details, not sure why this happens though. One thing to try here, under Advanced, tick “Force VAT recheck on checkout” and see if this fixes it.

    Omar

Viewing 3 replies - 1 through 3 (of 3 total)

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