• Resolved nicholaswaton

    (@nicholaswaton)


    First, thank you for this wonderful service!

    I have set up a monitor on GTmetrix for my website which uses ShortPixel AI. I’ve set up a subdomain of my website img.nicholaswaton.com on Cloudflare to point to Shortpixel AI.

    I’ve a performance issue:
    – if I run a GTmetrix report several times in one day, the second time and subsequent times get a really good score and everything loads very fast
    – But the first time, all images loaded through the Shortpixel AI system take much longer to load (more than 1 second). When I look at the the respond headers from these slower tests, every time I see that the cache from Cloudflare was missed. And then when it is fast, it has a Cache hit.
    – I’ve noticed that the headers are set so images cache expire each day.
    – I’ve tried tweaking the Edge TTL in Cloudflare to longer as my images don’t change, but it has not changed anything.

    I was wondering if there is a way to tweak the Shortpixel settings so that the cache doesn’t expire every day?

    here’s an example of an image:
    https://img.nicholaswaton.com/spai/w_651+q_glossy+ret_img+to_webp/https://www.nicholaswaton.com/wp-content/uploads/2021/01/dscf5673-e1612294240519-uai-1813×1360.jpg

    • This topic was modified 5 years, 2 months ago by nicholaswaton.

    The page I need help with: [log in to see the link]

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  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi there!

    This might be worth to take a look at. I noticed that you paid for credits, so would you mind sending us a contact message through this page? https://shortpixel.com/contact

    This way I’ll be able to forward the issue to the technical team.

    Thank you!

Viewing 1 replies (of 1 total)

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