Cloudflare/server problem, can't connect | ww.wp.xz.cn

Resolved mbenatti
(@mbenatti)

9 years, 9 months ago

Hi, I just applied all hints about cloudflare and modsecurity in my vps but i continue not connecting to the server, someone can help me? my domain is hauseful.com

https://ww.wp.xz.cn/plugins/chats/

Viewing 4 replies - 1 through 4 (of 4 total)

icyapril
(@icyapril)

9 years, 9 months ago

Hi;

Have you tried installing Mod_CloudFlare on your server? Make sure CloudFlare’s IP Addresses are whitelisted on any firewalls or rate limiters you have on your web server (or anything between it and CloudFlare).

Thanks

helena46
(@helena46)

9 years, 9 months ago

To make communication between our service and your website, you need to add IP address of our chat service to whitelist of CloudFlare, if it is possible.

To get personal data, please address to our support team email support[@)wpadm.com

Online, Live Chat Support Team

Thread Starter mbenatti
(@mbenatti)

9 years, 9 months ago

I just installed mod_cloudflare and whitelisted your ip in cloudflare,
But I continue receiving the message “connection failed” in wp-chat panel

helena46
(@helena46)

9 years, 6 months ago

Hello,

the problem with Cloudflare was fixed. Please, update your plugins.

Online, Live Chat Support Team

Viewing 4 replies - 1 through 4 (of 4 total)

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Tags

connection failed

4 replies
3 participants
Last reply from: helena46
Last activity: 9 years, 6 months ago
Status: resolved