cluodflare problem

  • Resolved tdc

    (@salmatdc)


    5 years ago

    Hello;
    I have a problem with caching in my plugin “W” total cache.
    whenever I want to clear all cache, I received this notification on the dashboard page: (Failed to purge: CloudFlare cache: Not authenticated)
    I am wondering what is the problem exactly and how can I fix it, please.

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  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    5 years ago

    Hello @salmatdc

    I am sorry about the issue you are experiencing and I am happy to assist you with this.

    (Failed to purge: CloudFlare cache: Not authenticated)

    This indicates that the Cloudflare extension is enabled but not authenticated, meaning you haven’t connected Cloudflare and W3 Total Cache.
    If you do not have a Cloudflare subscription you should disable the extension. If however, you have signed up with Cloudflare, please make sure to check our article on how to set up Cloudflare with W3 Total Cache.
    Thanks!

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