• Resolved ollyw

    (@ollyw)


    Hi,

    I’m suddenly seeing code for the playback button being displayed at the top of the Store page at https://www.wedgwoodmusic.com/shop/

    I’ve tried purging the cache and deactivating/reactivating the Music Player plugin, but the problem still persists.

    Any help or suggestions gratefully received! Thanks 🙂

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author CodePeople2

    (@codepeople2)

    Hello @ollyw

    What version number of our plugin do you have installed?

    What hook name have you entered in the “Have you installed a custom WordPress theme that doesn’t use the standard WooCommerce hooks, and players are not visible on shop pages? If so, please enter the hook names separated by commas that the plugin should check to load the audio players on the shop pages.” attribute in the plugin settings? This attribute is available through the “Settings > Music Player for WooCommerce” menu option. Please try entering the word none in this attribute, and clear your website cache before testing again.

    Please let me know if the modification in the settings attribute fixes the issue.

    Best regards.

    Thread Starter ollyw

    (@ollyw)

    Thanks for the speedy response!

    It’s Version 1.7.3

    Just done a plugin conflict check (sorry – should have done this first) and it was Simple Social Buttons (Version 6.2.0 | By WPBrigade) that was breaking the page.

    🙂

    Plugin Author CodePeople2

    (@codepeople2)

    Hello @ollyw

    Thank you so much for letting me know you found the issue cause. We will check the “Simple Social Buttons” behavior.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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