Hi,
For your case, please visit our page and submit a ticket to our devs in order to get help from our support team. As this is a technical issue, we might need you to provide your payment ID in order to get customization service from our devs.
Kindly regards.
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This reply was modified 6 years, 6 months ago by
WPClever.
Hi,
I’m using your free version so I won’t be able to give you a payment ID if you asked me for one and is why I posted here.
I don’t need support, this isn’t a custsomisation request and is purely an issue with your code I have spotted.
Hi @chunkford ,
Thanks for your clarification. We appreciate your time responding to us. I have transferred your note to our devs and have them looked at it. In addition, users can request free customization that doesn’t require much effort. If it takes time and effort, we have to prioritize our Premium users. This means if you need further help or want to share something, you can always contact us. We’re open to suggestions, it’s just that we need time to complete it all.
Best regards.