CODE INVALID: The 2FA code provided is either expired or invalid.

  • Resolved Jonny Quinn

    (@themecanvas)


    10 months ago

    Hi all .. i’m aware this has been covered many times but none of the solutions appear to be working.

    I can successfully set up 2FA but when trying to Sign In with 2FA i cannot get it to accept the Code from Google Authenticator.

    “CODE INVALID: The 2FA code provided is either expired or invalid. Please try again.”

    No issues deactivating it or anything, but would love to resolve it so i can get 2FA working.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Jonny Quinn

    (@themecanvas)

    10 months ago

    For reference Diagnostics have been sent with my username attached.

    Plugin Support wfpeter

    (@wfpeter)

    10 months ago

    Hi @themecanvas, thanks for sending that over!

    There is no discrepancy between Wordfence Network Time and Server Time in your diagnostic, which are both synchronized within 1s of each other. The issue sounds like it’s between the authenticator app thinking it’s a different time to the site and providing the wrong code.

    Trying a different authenticator app is normally a good test for this. We have had some cases where Google Authenticator works where Authy (for example) doesn’t, or vice-versa.

    Let us know what you find out,
    Peter.

Viewing 2 replies - 1 through 2 (of 2 total)

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