Hi @Ay Fy,
Hope you are doing well.
I’ve reviewed your query, and to provide you with the most accurate assistance, could you please elaborate on the details of your inquiry? Please provide the screencast of the issue and the page URL where you are facing this issue. Additionally, if you could specify the block where you are facing the issue from the Essential Blocks for Gutenberg plugin in question, I’ll be able to check and assist you more effectively.
Looking forward to hearing from you.
Thank you.
Thread Starter
Ay Fy
(@siman)
Hi @amitbarai013
Thank you for your quick reply.
I just added a raw containing 3 columns and added an infobox into each column. I added animation to the columns but not to the infoboxes. Please take a look at this issue on this demo page:
https://wp.visualdzign.com/testing/
Please let me know if you need more info or if you’d like to login to that page.
Best regards.
Hi @Ay Fy,
Greetings. Hope you’re doing well.
We’ve checked your query and were able to reproduce it on our end. We have forwarded your query to the DEV team for further investigation. We’ll let you know the update once our DEV team fixes the issue from our end.
Thanks!
Hi @Ay Fy,
You’re welcome and thank you for your patience. We’ll keep you updated once the development team has addressed the issue. Please allow us some time to ensure everything is handled effectively.
Best regards!
Hi @siman ,
Hope you’re doing well. Sorry for not getting back to you sooner.
Thanks for allowing us some time. We are pleased to inform you that our DEV team has fixed the issue from our end. Please download the DEV version of Essential Blocks from here , follow these steps after installing the DEV version: https://d.pr/GxR2uP, and check again.
Note: The animation should work on the front end; however, we still have an issue with the editor, which will require some time to resolve. You can view the demonstration here: https://d.pr/v/OrDItb
Please check and let us know how it goes.
Best regards!
Thread Starter
Ay Fy
(@siman)
@ashikurwp
Thank you for the update. I tested the new version. Column animation is working now but it does not respond to animation speed nor animation delay at my end. Would you please check at your end?
Best regards.
Hi @siman ,
Greetings.
Thanks for testing the DEV version. Yes, we’re also able to reproduce that. Thanks again for bringing this to our attention. We truly appreciate your feedback, and forwarding the query to the Essential Blocks DEV team for further investigation. Hope to get back to you soon with an update.
Best regards!
Hi @siman ,
Greetings.
Thanks for allowing us time. We’ve already released a new version of Essential Blocks with the fix for your issue. Could you please update your plugin to the most recent version and check again? If you’re still facing any issues, please feel free to let us know. We would be happy to assist you again.
Best regards!
Thread Starter
Ay Fy
(@siman)
Hi @ashikurwp
Thank you for the latest update and for resolving the column animation issue. It’s working great now. Much appreciated.
Best regards!
Hi @siman ,
Thanks for your confirmation. , If you don’t mind me asking, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better. I really appreciate any help you can provide.
Link to review – https://ww.wp.xz.cn/support/plugin/essential-blocks/reviews/#new-post
Your feedback will help us improve and provide even better service.
Best regards!
Hi @siman ,
Thanks a lot for your feedback. You’re always welcome to re-open the topic if you face any issues further.
Best regards!
