@beniellis Hmm, that sounds like a larger issue with your WordPress installation. Have you tried deactivating all other plugins and enabling a default theme (e.g., Twenty Sixteen)?
I deactivated all the plugins and no change. I deleted the Comet Cache plugin and re-installed it. No luck. My theme has had no changes in a few months, so I didn’t try a default theme.
My website had a crash on Monday — error was “more than ‘max_user_connections’ active connections”. Funny is the crash happened at the lowest traffic time, so support thought it was malware. Someone in China was hitting the site pretty hard. Tech support finally got it straightened out, but I don’t know what they did. It’s possible that I lost touch with Comet Cache at that point because the website came back slower. But why won’t the plugin re-install?
What would the url be for the plugin if it was in the sidebar menu? Something like: …/wp-admin/admin.php?page=comet_cache_plugin? Just thought I would see if it is accessible that way.
Thanks.
@beniellis If reinstalling Comet Cache doesn’t get the plugin to show up in the WordPress Dashboard, I suggest contacting your web hosting company and asking them about that. It could be the hosting company did something that is preventing Comet Cache from loading properly (although I have no idea what that might be).
If it’s possible to set up a second WordPress installation on the same server, you might try doing that to see if it’s something specific to your site, or if it’s happening on any site on that server.
I think I found the problem. I am running PHP v5.3.29. I have a website on my server that cannot handle anything more. However Comet Cache loaded and appeared in my sidebar for a couple/few weeks… until the crash. Boogers…
@beniellis Ah, I see. Yeah, the latest version of Comet Cache requires PHP 5.4+. We did have a bug in the part of the code that checks if you’re running the right version of PHP (that bug will be fixed in the next release). It could be that you were affected by that bug when Comet Cache failed to properly detect that your PHP version did not meet the minimum requirements.
OMG, I am a friggin’ genius! (Yes, that’s total sarcasm.) I just realized I can set that one website to run on php 5.3 by editing my .htaccess file and the other websites can run on php 5.4.
It’s time to step away from the computer now while everything is working…
Thanks much for your time and help.
@beniellis Haha. 🙂 Glad to hear it’s working now.
