Comm error 403: Forbidden
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After upgrading to version 5.2.19, whenever I try to change the name or another setting of an album, I get a ‘Comm error 403: Forbidden’ error in the Remarks field, and the changes I made are not saved.
Any ideas what may be causing this?
Thanks,
Ed
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I have no really any idea, but recommend to do the following:
Clear browser cache, temp internet files etc, logout and login again.Just tried it on a different PC, different browser, first time I logged in from that one: same result, unfortunately…
3 questions:
1. You can change settings on the Photo Albums -> Settings admin page?
2. Do you know if have any plugin active that defers javascript files?
3. Can you test with Firefox and look at the webconsole ( Net only ). You should get something like this:
POST http://beta.opajaap.nl/wp-admin/admin-ajax.php [HTTP/1.1 200 OK 442ms]Check for the urlThanks again for your reply.
1. No, this results in the following error: “The server returned unexpected output: Access denied”
2. Not that I’m aware of. I haven’t installed any new plugins anyway, the ones that are installed haven’t caused any problems in the past.
3. I see the following error there: [HTTP/1.1 403 Forbidden 156ms]
Thanx for these answers.
Do the following:
– Install and activate plugin Tweak Option
– Find Tweak Option in the tools menu and open it.
– Scroll down to wppa_ajax_non_admin
– Press the Edit link
– Change no to yes
– Save.
– Scroll down to wppa_cached_options and Delete it
– Scroll down to wppa_cached_options_admin and Delete it
Try it again
Other question: Do you have a .htaccess file that forbids the access of …/wp-admin/admin-ajax.php ? If so, change it so that this file may be accessed.
I installed Tweak Option, and changed wppa_ajax_non_admin to yes.
I can’t seem to delete wppa_cached_options and wppa_cached_options_admin somehow though. (They don’t disappear from the list – which I expected them to do?)After this, it’s still not possible to change the name of an album.
There is no .htaccess file that forbids acces of admin-ajax.php.
Thanks for your efforts again.
wppa_cached_options and wppa_cached_options_admin are re-creted as soon as they are needed, they contain the settings actually used, but need to be remade when a setting changes. This is always done inside wppa+ when a setting is changed, but needs to be done manually when using Tweak Option to change something. So, this is normal.
I do not know anymore.
If you want me to debug on your site, send me login name and pw for an admin account. You may mail to opajaap at opajaap dot nl
Maybe i can find it…Thanks for the offer.
An update: I’ve contacted the hosting provider in the meantime, to see if they can find out what’s causing the error. If they can’t help me, I might accept your offer.
Thanks again,
EdFinal update:
I managed to track down the cause for the problems myself. For some unknown reason, the file permissions of the admin-ajax.php file (and only that specific file) in the wp-admin directory had turned completely ‘blank’: 000. Once I restored them to 644, the problem was solved.
Thanks for your efforts in assisting.
Ed
Thank you for this, i will keep it in mind for future cases.
I am having this same issue. I installed Tweak Option and followed the steps provided, but unfortunately the 403 error still appears. I am using 5.4.2.
DG
You can not change the filesystem access rights with tweak-option, you need an ftp program:
For some unknown reason, the file permissions of the admin-ajax.php file (and only that specific file) in the wp-admin directory had turned completely ‘blank’: 000. Once I restored them to 644, the problem was solved.
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