Comma number not accepted

  • Resolved Convertix

    (@convertix)


    2 years, 2 months ago

    I want to create a Bar Chart, showing currency in € as values. For example, I enter “1.08”. However, it does not accept this because this is a comma number. I keep getting the error message, “Please enter a valid value.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    2 years, 2 months ago

    Dear @convertix,

    Thank you for your topic.

    We have checked and noticed the issue.

    Accept all our apologies for all the inconvenience this case may have caused you.

    Please contact us via this form, so our customer care specialists can send you the fixed zip file as soon as possible.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    2 years, 2 months ago

    Dear @convertix,

    Thank you for your patience.

    I am glad to inform you that the given issue is already fixed in the latest update of the free version of the plugin.

    Please, update and check the case again.

    Thank you.

    Thread Starter Convertix

    (@convertix)

    2 years, 1 month ago

    Hi,

    It now works fine for the first 5 values. When adding a 6th negative value, it shows the same error message again (“Voer een geldige waarde in”). I can send you a screenshot if needed.

    Kind regards

    • This reply was modified 2 years, 1 month ago by Convertix.
    Plugin Support Jasmine

    (@hyenokian)

    2 years, 1 month ago

    Dear @convertix,

    Thank you for your response.

    I would like to note that our Dev Team has checked the case and noticed that there is a problem.

    We will fix it with an upcoming update of the plugin and will let you know about it.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    2 years, 1 month ago

    Dear @convertix,

    Thank you for your patience.

    I would like to note that the problem has been fixed with the latest update.

    Please update the plugin to the latest version and check the case again.

    Thank you. 

Viewing 5 replies - 1 through 5 (of 5 total)

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