Hi @dsmistyflip,
In all cases the number of actual comments matches the comment count in the WordPress Posts list.
So it’s only one post that’s showing the wrong comments count then? That’s odd.
Could you please share some screenshots of the settings you’re using with the WPP widget?
Thanks Hector. Here is a front end showing the WPP post widget in the right sidebar:
https://www.moceanic.com/moceanic-blog/
You’ll notice that the 3rd post says it has 4 comments, but it actually has 10 (it shows 10 comments in the WordPress backend too):
https://www.moceanic.com/2018/my-name-is-simone-joyaux/
Here is a screenshot of the widget settings:
https://www.moceanic.com/wp-content/uploads/2018/12/wpp-widget-screenshot2.jpg
Cheers,
Duncan
Thanks @dsmistyflip.
Just checked that post and the comments count reported by WordPress Popular Posts is actually correct. Let me explain.
If you check that post’s comments section, you’ll notice that 6 of them were made back in March 2018 – that’s +270 days (or +9 months) at the time of writing this. That’s well outside the 180 days limit you set. In other words: your post got 4 comments within the last 180 days, not 10.
Ah I understand – thanks Hector. I assumed the time frame was when the post was published, but I think I understand the logic.
I appreciate your support – thanks.
Don’t mention it. If you have any other questions don’t hesitate to ask, alright?
Have a nice day/night!
(@dsmistyflip)
7 years, 6 months ago
Hi Hector, we have your plugin displaying popular posts by comment count, however the comment count displaying in the widget doesn’t match the comment count in WordPress.
In the link above, the top 2 posts both show 5 comments (which is correct) but the 3rd place shows 4 comments when it actually has 10.
In all cases the number of actual comments matches the comment count in the WordPress Posts list.
I’d appreciate any guidance you can give. Thanks Hector.
The page I need help with: [log in to see the link]