comment notification not working

  • langelliott

    (@langelliott)


    10 years, 1 month ago

    I just received information from my guests that nobody is receiving notifications of follow-up comments to their posts. I (admin) also do not receive notification of new comments, even though I’ve enabled that in WP Discussions (email me whenever anyone comments).

    Any idea as to how I can get this to work?

    https://ww.wp.xz.cn/plugins/wpdiscuz/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    10 years, 1 month ago

    Hi langelliott,
    Please leave some URL to allow us test it.

    Thread Starter langelliott

    (@langelliott)

    10 years, 1 month ago

    http://musicofnature.com

    Plugin Author gVectors Team

    (@gvectors-team)

    10 years, 1 month ago

    There is no any issue with your comment system notifications. We’ve made some testes, all works fine. We’re getting all emails. There is no any problem.
    There are two reasons why guest doesn’t receive notification.
    1. On first subscription they get subscription confirmation email, they should click on confirmation email. Maybe the confirmation emails have inserted in spam box and they’ve not confirmed their subscriptions.
    2. Maybe all emails go to spam box.

Viewing 3 replies - 1 through 3 (of 3 total)

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