Comment threads being closed too early

[schneidan]

Hello @disqus,

I’m seeing what appears to be an issue with the plugin.

We have comments set to auto-close after a few days. We typically work on stories for hours or days before publishing. But it appears that the Disqus thread is created and the countdown begins when a draft is first saved in WordPress, rather than upon publication. We’re seeing stories that have been in draft mode for longer than the time to auto-close comments launching with comments closed before the story was even published.

It seems like a comment thread shouldn’t be generated for a post until its status changes to
‘published,’ especially in case a given post never gets published.

Can you confirm for me the way this works and help me understand why our time limit is disappearing?

Thanks,
Dan

https://ww.wp.xz.cn/plugins/disqus-comment-system/

[elr3000]

Why not just create a new post when the post is ready to publish?

• This reply was modified 9 years, 8 months ago by elr3000.

[schneidan]

Because that means re-creating all the work that went into the post outside the content editor, losing attachment relationships, losing revision history, losing EditFlow history, losing the post_id, and basically defeats the purpose of draft mode.

If it were for a personal blog that might be just fine, but when you’re dealing with hundreds of posts per day in a professional environment, that’s not really a viable option.

Appreciate the thought, though — at least someone replied!