Comments

  • philtreeline

    (@philtreeline)


    7 years ago

    This plugin seems to work quite nicely however there are options to allow group members to create and edit comments however I don’t actually see any way that comments can be added to documents. Is there a setting somewhere that has maybe switched off comments on documents or some other reason they do not appear to exist for me?

    Regards,
    Phil.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author David Cavins

    (@dcavins)

    7 years ago

    Hi Phil-

    Docs comments are enabled if comments are enabled generally. You can set your general comment preferences at wp-admin > Settings > Discussion.

    If you can post comments on standard posts, but not docs, then it’s possible that there is a theme conflict going on.

    Best,

    -David

    Thread Starter philtreeline

    (@philtreeline)

    7 years ago

    Hi David,

    Thank you for your response.

    I do not see anything in the discussion settings that would stop comments working.

    If I tick the checkbox for “allow comments” on a standard post then I can post comments to that post.

    How would I be able to tell if there is a theme confict? We are using the latest version of Woffice with Buddypress.

    Regards,
    Phil

    Plugin Author David Cavins

    (@dcavins)

    7 years ago

    Hi @philtreeline-

    There have been problems with Woffice before. If possible, switch temporarily to a vanilla WP theme like Twenty Nineteen and see if the comments area below the doc is restored.

    I should also mention that each doc has a setting for who can post comments and who can read comments, so be sure that the doc you’re testing has permissive access for comments (under the “access” tab of the doc edit screen).

    -David

    Thread Starter philtreeline

    (@philtreeline)

    7 years ago

    Thanks David,

    We hammered the comment post/read permissions before posting this so I guess it is a WOffice conflict.

    I’ll test it with a default theme first and if that works then I’ll flag it to their support team. Unfortunately they tend to put any issues with plugins on the plugin.

    Regards,
    Phil

Viewing 4 replies - 1 through 4 (of 4 total)

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