• Resolved limone111

    (@limone111)


    After two hour i give up…
    on my site always appears “comments are closed”….
    i see only the startrating but no field for leaving a comment.
    the star rating works fine…but no chance to get a commentfield šŸ™

    info:
    i added the rating-comment with shortcode on my starting page
    [anycomment include=”true”]

    my second question:
    is thist plugin in german avaible?

    • This topic was modified 7 years, 5 months ago by limone111.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter limone111

    (@limone111)

    i forget to enable comments in page…sorry *red face*

    but i have more questions:

    this plugin in german avaible?

    i tested the star rating a few times.
    if i have a rating 4.8 but it shows only 3 and a half stars???
    is that a bug?

    Plugin Author Alexander

    (@ateshabaev)

    Hello,

    Sorry for late reply.
    Yes, in order to enable comments, you should allow to leave comments per page (if they are disabled).

    This plugin is not available in German, however contribution is more then welcome – https://translate.ww.wp.xz.cn/projects/wp-plugins/anycomment/stable/de/default

    Once 95% of strings translated, DE translations will be broadcasted to all German websites.

    About stars, I don’t think its a bug, you can go to Rating section in admin and get average of stars there and compare what you have on client side.


    Alex

    Thread Starter limone111

    (@limone111)

    thx for the quick reply…

    i dont find the rating section.
    where it is?
    SETTINGS -> Post Ratings -> General?

    (i have rating now 4.9 but only 3 and a half star appears)

    • This reply was modified 7 years, 5 months ago by limone111.
    • This reply was modified 7 years, 5 months ago by limone111.
    • This reply was modified 7 years, 5 months ago by limone111.
    Plugin Author Alexander

    (@ateshabaev)

    On the left sidebar you should see sub menus. One of them should be “Rating”.

    Thread Starter limone111

    (@limone111)

    i only find your plugin here:
    SETTINGS -> Post Ratings -> Stars
    and
    ANYCOMMENT

    in the post rating -> general -> stars settings i see the rating satrs which i can choose.

    and now?

    • This reply was modified 7 years, 5 months ago by limone111.
    • This reply was modified 7 years, 5 months ago by limone111.
    Plugin Author Alexander

    (@ateshabaev)

    Hi,

    If you log in to your admin panel and then go to http://yourdomain.com/wp-admin/admin.php?page=anycomment-rating you should see list of ratings.

    You can see detailed information about rating per post and then count the average and see if it matches what is displayed on the client side.

    Thread Starter limone111

    (@limone111)

    yes and i know.

    but i told you, i have a now a average rating from 4.9
    9 times 5 stars and 1 time 4 stars = 4.9

    and it shows on website 3 and a half star???

    but actually I should have 5 stars or 4 and a half or 5 stars in summary….or not??

    here a screenshot
    https://ibb.co/xsSHkq2

    • This reply was modified 7 years, 5 months ago by limone111.
    • This reply was modified 7 years, 5 months ago by limone111.
    • This reply was modified 7 years, 5 months ago by limone111.
    • This reply was modified 7 years, 5 months ago by limone111.
    Plugin Author Alexander

    (@ateshabaev)

    Hmm, strange.

    I was trying to reproduce the problem but it seems like it all works just fine.

    I rated 3 times, here are the results:
    5, 5, 3 = 4.3
    5, 5, 4 = 4.7

    The math is fine here.

    If you are still having troubles you can send database login details to [email protected] and I would look at this and solve your issue.

    I believe you have more ratings from other people that you did not notice and this is the reason why it is lower then you expect.

    9 times 5 stars and 1 time 4 stars = 4.9

    Btw, on the screenshot it says it was rated 11 times, but you say about 10.

    • This reply was modified 7 years, 5 months ago by Alexander.
    • This reply was modified 7 years, 5 months ago by Alexander.
    Thread Starter limone111

    (@limone111)

    The math is also correct on my site but the aveage stars not showing correct….yoou can see on screenshot šŸ˜‰

    • This reply was modified 7 years, 5 months ago by limone111.
    Plugin Author Alexander

    (@ateshabaev)

    Oh, I see. Sure, I will fix this, thanks for reporting šŸ™‚

    Plugin Author Alexander

    (@ateshabaev)

    Hi,
    This issue is fixed.

    I would be releasing it today evening.

    Also, I will mark this topic as resolved, don’t hesitate to open new topic if you will encounter any further issues with this šŸ™‚

    Here is the issue on GitHub to see progress on it.

Viewing 11 replies - 1 through 11 (of 11 total)

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