Comments author profile picture missing
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WordPress uses https://en.gravatar.com/ for avatar images, and Gravatars are attached to email addresses, so make sure that the email address at Users > Your Profile in your site’s Dashboard matches an email address in your Gravatar account.
Hi James,
I need to explain a little more. Only registered users can access my site. So the normal gravatar is not relevant. Every user has saved his picture in his profile. The pictures are also available.The html code that displays the image looks like this:
<img alt="" src="image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" width="100" height="100" />This part
src=”data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==”looks some strange for me.
WordPress itself doesn’t provide uploading of avatars, so what plugin are you using to provide that functionality?
That’s an important piece of information. I use the plugin WP User Avatar
https://www.wpuseravatar.com/ .Ok, since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://codecanyon.net/item/user-avatar-plugin-for-wordpress/15638832/support
Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.
Thank you.
Here I have another case. Can you tell me who I can address the problem to? The errors occur in /wp-includes/functions.php line 5699, 5702,5705 and relate to the functions fopen(), fread() and fclose().
The topic ‘Comments author profile picture missing’ is closed to new replies.
(@fxwegr)
6 years, 7 months ago
In the comments the author profile picture is suddenly no longer displayed. How can I solve the problem? I use the theme Twenty Seventeen.