Comments icon disappears

Anonymous User 15945860
(@anonymized-15945860)

3 years, 10 months ago
On one of the sites, the comment icon for posts disappears. Turning off the Jetpack plugin the icon appeared. However, on another site, the Jetpack plugin does not affect the work. I don’t know where to go with this issue.

On one of the two sites, code appears from somewhere that affects the display of the comment icon
```
.byline, .comments-link {
    clip: rect(1px, 1px, 1px, 1px);
    height: 1px;
    position: absolute;
    overflow: hidden;
    width: 1px;
}
```

Viewing 7 replies - 1 through 7 (of 7 total)

Barsha Paudel
(@barsha04)

3 years, 10 months ago

Hi @chernikovva,

Thanks for reaching us,

I tested the Zakra site with the JetPack plugin installed but did not get the issue that you mentioned in the above ticket. Please make sure you have used the latest version of the plugin, and Zakra theme on both of your sites and check if the issue gets replicated or not!

Let me know the updates and I will be back.

Regards.

Thread Starter Anonymous User 15945860
(@anonymized-15945860)

3 years, 10 months ago

Hello @barsha04 ,
plugin and theme are updated to the latest version on both sites the same, updates are not required at the moment

Barsha Paudel
(@barsha04)

3 years, 10 months ago

Hi @chernikovva,

Can you please share the site link so that I can inspect and provide an appropriate solution?

Kindly share the site link and I will be back.

Regards

Thread Starter Anonymous User 15945860
(@anonymized-15945860)

3 years, 10 months ago

@barsha04 here is website URL and screenshot code https://disk.yandex.ru/i/oI1yUsZdTJZSag , if delete this code icon is work https://disk.yandex.ru/i/okQdbwCWt-WLZw -> https://disk.yandex.ru/i/xl2pB5w3XQ8-Sg

Barsha Paudel
(@barsha04)

3 years, 9 months ago

Hi @chernikovva,

Thanks for getting back,

I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all the plugins (except the JetPack) one by one and check if the problem resolves.

Let me know if the issue gets fixed or not and I will be back.

Regards

Thread Starter Anonymous User 15945860
(@anonymized-15945860)

3 years, 9 months ago

https://disk.yandex.ru/i/00sEgIi7euc8IA no plugins were included except Jetpack

Barsha Paudel
(@barsha04)

3 years, 9 months ago

Hi @chernikovva,

Can you please contact us via the live chat support forum here: https://zakratheme.com/. Kindly drop your query in the live chat and we will help you further.

Regards

Viewing 7 replies - 1 through 7 (of 7 total)

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