comments not submitting

  • mojtabaadelalipour

    (@mojtabaadelalipour)


    4 years, 1 month ago

    Hi,

    I’ve recently installed Arilewp theme. Everything is ok, but comments section doesn’t work well.

    – Commenting form is shown in posts
    – there are blanks for entering name, email and comment, as well as, submit button
    – in the setting, it is allowed to users to comment on every post

    When a user click on submit button, after input requirements, a blank page would be showed and nothing happen… with any error

    where is the problem?

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Theme Author Theme Arile

    (@themearile)

    4 years, 1 month ago

    Hi mojtabaadelalipour

    Thanks for contacting us.

    We have checked with the latest version of the ArileWP theme and it’s working well. It will be plugin conflicting so please deactivate all plugins one by one and check the comment form again.

    Have a great day.

    Thanks

    Thread Starter mojtabaadelalipour

    (@mojtabaadelalipour)

    4 years, 1 month ago

    Thanks for your prompt response,

    I deactivated all installed plugins and try to comment several times, but it didn’t work.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)

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