Comments Schema

  • Resolved Jane

    (@jane2005)


    1 year, 1 month ago

    Hi Guys,

    The Comments Schema (that is available to be enabled in Settings) returns the “upvoteCount” and “downvoteCount”.

    Can you please help with the following three questions:

    1. Where does this upvoteCount / downvoteCount data come from?
    2. Is there way to Enable this “voting” function on the actual WP comments?
    3. Is there a way to remove (delete) upvoteCount / downvoteCount from the Schema output code?

    Thanks so much.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    1 year, 1 month ago

    Hi,

    Thank you for reaching out to us. Kindly share the URL where you need help so we can check.

    Thread Starter Jane

    (@jane2005)

    1 year, 1 month ago

    Hi @akshay A

    This Setting https://prnt.sc/W2-1PjlJdWqE

    Results in this Schema code https://prnt.sc/t8cN0jiYlHwm

    So,

    1. Where does this upvoteCount / downvoteCount data come from?
    2. Is there way to Enable this “voting” function on the actual WP comments?
    3. Is there a way to remove (delete) upvoteCount / downvoteCount from the Schema output code?

    Thank you!

    Plugin Support Akshay A

    (@akshaycode1)

    1 year, 1 month ago

    Hi,

    We apologies for the delayed response.

    Yes, this data comes from our schema plugin and we’ve identified an issue with the upvote/downvote count. A GitHub ticket has been raised regarding this and it will be addressed in an upcoming update. We kindly request your patience in the meantime.

    Here is the GitHub Ticket.

    Plugin Support Akshay A

    (@akshaycode1)

    1 year ago

    Hi,

    Hope you’re doing well. We’ve just released an update version 1.45 in which this concern has been addressed. Kindly update the plugin to the latest version, clear the cache, and give it a try.

    Let us know if you need any assistance.

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 5 replies
  • 2 participants
  • Last reply from: Akshay A
  • Last activity: 1 year ago
  • Status: resolved