Commercial license wrongly attributed

  • Resolved superstarwi11iamson

    (@superstarwi11iamson)


    1 year, 6 months ago

    Hi, our site has been categorised as a commercial site but we don’t make any money, sell anything, or have adverts on the site so I’m not sure why this has happened. Can this be looked into please?

    Thanks

    Karyn

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Chatoxz (a11n)

    (@chatoxz)

    1 year, 6 months ago

    Hi there,

    Sebastian from Jetpack here. I hope you are doing well.

    I have confirmed that your website is for non-commercial use only and, therefore, qualifies for our Free Stats plan. I have adjusted this in our records. In case you have any doubts, you can read more about the free and commercial status here:

    https://jetpack.com/support/jetpack-stats/free-or-paid/

    To use Jetpack Stats for non-commercial sites, please follow the flow on this page to certify that your site is non-commercial:

    https://wordpress.com/stats/purchase

    1. Check the boxes that apply to your site, which make it non-commercial
    2. You will be given the opportunity to make a contribution toward the service if you would like. Any contribution is greatly appreciated!

    Let us know if you have other questions or if there’s anything else we can do to help! 

    Warm regards,

Viewing 1 replies (of 1 total)

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