Compatability issues

  • Resolved capthronetechnologies

    (@capthronetechnologies)


    3 years, 8 months ago

    There is an error which pops up, under priority issues:
    Your story contains errors that can affect eligibility to appear on Google. Please see our FAQ for more information.

    i’ve seen many who are facing this on the portal. Please throw some light on it. Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Luckyna San

    (@luckynasan)

    3 years, 8 months ago

    @capthronetechnologies Hello there. Sorry to hear you are encountering this issue. We are currently investigating it and will update you soon.

    As a temporary workaround, try publishing your Web Story and the message should no longer display in the checklist if there are no priority items to resolve. Please clear any and all server, plugin, and browser caching as well.

    While we work on the resolution, you can safely ignore this if your stories are passing AMP validation.

    Thanks for your patience.

    Luckyna San

    (@luckynasan)

    3 years, 8 months ago

    @capthronetechnologies Hello! An updated version of the Web Stories plugin has been released which resolves the issue with the compatibility message in the checklist. Please update to version 1.25.1 and confirm on your end as well. If you continue to experience any issues feel free to reach out in a new topic and we will be glad to help. Thanks so much for your patience.

Viewing 2 replies - 1 through 2 (of 2 total)

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