• Resolved brandoncampbell

    (@brandoncampbell)


    I am experiencing a critical compatibility issue between the All In One WP Security (AIOS) plugin and the Payment Plugins for Stripe WooCommerce plugin by Payment Plugins, [email protected] on my WordPress site. When both plugins are activated, my site encounters a critical error, and I am unable to proceed.

    • I have tried to Whitelisted Stripe IP Addresses
    • Checked and Disabled REST API Restrictions
    • Debugging and Log Analysis
    • Compatibility Testing

    Any help would be great.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • I agree – there seem to be some issues with AIOWP. WordPress catches an error within “All In One WP Security”.

    The following combination works for me:

    AIOWP 5.3.8 (is latest version)
    WooCommerce 9.4.3 (latest version: 9.5.1)
    WooCommerce Stripe-Gateway 8.9.0 (latest version: 9.0.0)
    WordPress 6.6.2 (latest version: 6.7.1)

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @brandoncampbell @anchises

    Can you please set WP_DEBUG to true in wp-config.php and add below constants to enable debug log.

    https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    Then enable both plugin and browse the page it shows that critical error and check if the below file have any related error logged.

    /wp-content/debug.log

    I will try create an internal ticket to check if we can replicate the issue from our end also.

    Regards

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @brandoncampbell @anchises,

    If I cross check both plugin installed do not have any fatal error as general.

    https://snipboard.io/JeSGoh.jpg

    Please let me know the exact issue / fatal error logged using the debug log.

    It might be one of the below rules might be creating the issue.

    1) WP Security > Firewall > PHP rules tab > WP REST API Can you please uncheck the Disallow unauthorized REST requests: and save
    2) Deny bad query string – WP Security > Firewall > Addition firewall rules tab. Deny bad query strings: uncheck the checkbox and save
    3) Advanced char filter – WP Security > Firewall > Addition firewall rules tab. Enable advanced character string filter :uncheck the checkbox and save
    4) 5g firewall rules – WP Security > Firewall > 6G Blacklist firewall rules tab. Enable legacy 5G firewall protection uncheck the checkbox and save
    5) 6g firewall rules – WP Security > Firewall > 6G Blacklist firewall rules tab. Enable 6G firewall rules – uncheck the checkbox and save.

    Regards

    Thanks for the responses and sorry for not being able to test it.

    Prior to reading your last message I reset the AIOWPS settings to:
    Disallow unauthorized REST requests: Uncheck
    Deny bad query strings: Check
    Enable advanced character string filter: Check
    Enable legacy 5G firewall rules: Uncheck
    Enable 6G firewall rules: Check

    I also upgraded plugins to:
    WooCommerce: 9.5.2
    WooCommerce Stripe-Gateway: 9.1.1
    (which is a different plugin than “Payment Plugins for Stripe WooCommerce”)

    The error doesn’t occur anymore.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @anchises,

    Glad to know with the specified plugin version used, There is no error occurs.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)

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